Computer hardware

Computer Support Services

Together with the departmental Engineering IT staff, the NCTS Computer Support group manages the college's computing enviroment. They are responsible for computer administration and hardware support.

Requesting Computer Support

Each department is supported by Engineering IT staff. Support requests can be submitted to the departmental IT Staff by emailing the appropriate help desk at the addresses below:


Architectural Engineering

Aerospace Engineering

Biomedical Engineering

Civil & Environmental Engineering

Chemical Engineering

Computer Science & Engineering

Dean's Office

Electrical Engineering

Engineering Science & Mechanics

Facilities Engineering Institute

Industrial and Manufacturing Engineering

Larson Transportation Institute

Mechanical Engineering

Nuclear Engineering

Radiation Science & Engineering Center (RSEC)

School of Engineering Design and Innovation

For non-Departmental specific request, please use

For emergencies, contact the Engineering IT support hotline (814-863-3741).  This will create an Engineering support ticket Monday- Friday between 8am and 5pm, or go to the central Penn State IT Helpdesk after hours.


Joseph Lanager

Associate IT Director

Scott Heckman

Senior Systems Analyst

Rick Smith

IT Support Specialist



The faculty and staff of Networking, Computing and Training Services are proud to be an organization within the College of Engineering’s Dean’s Office. This small but extremely dedicated assembly of personnel work in four groups that support the College’s educational, research, and administrative operations.

Networking, Computing & Training Services (NCTS)

149 Hammond Building

The Pennsylvania State University

University Park, PA 16802-4710